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Protection and Connection

When you buy a device you want to get the most out of it.

Sometimes life gets in the way when accidents happen or something goes wrong.

When you buy a device from Biotraka we give you the option of adding our VIP Care pack. This pack gives you advantages over the standard manufactures warranty.

If your device is broken or lost during the care period we will look after it for you*

VIP Care is our extra care service and benefits to cover the things that are not usually covered under warranty. Even if the dog chews it, the delivery man runs over it or it just stops working. 

Plus Special discounts and  pre-purchase options on new products. 

If you have a connected device such as Aware VIP Care also gives you added benefits like roaming across different countries without a surcharge. 

*Subject to the standard terms.